Q: Do you have uncensored titles?
A: No, all of our DVD's are censored unless otherwise noted. Censored movies contain matrices (mosaics) that blur male/female genitalia. Q: I want to get (title you want) by (your favorite actress). Can you get it for me? Will you ever get this title in the future?
A: Sorry, we can't accept title requests. But we get brand-new titles as well as old/classic ones every week. Q: Can my DVD player play your discs?
A: Most likely yes. Our discs are region-free so you can play them in all regions, and almost all modern DVD players support DVD-Rs that we use.
Q: How long does shipping take?
A: Normally it takes about 1 week for US customers and 2 weeks for international customers.
Packaging and Privacy
Q: Can you do discreet packaging? I don't want others to know I'm ordering from your site.
Yes, we do discreet packaging. Our packages do NOT say "javparadise.com", and nowhere inside or outside of the package
does it say anything about Japanese Adult Video or any related terms.
Q: Do you include DVD cases, artwork, cover pictures, or list of title names in the package?
A: No, we don't (please see above). All discs come with labels with your order number and title number.
Q: How about the information that shows up on my credit card account?
A: For privacy, all purchase from this website will show in their credit card statement as "SDISC Inc"
Q: Can I pay by Paypal? How about money order? How about cash?
A: We accept only credit cards (Visa and Mastercard). Sorry.
If you don't have a credit card, you might consider buying prepaid credit cards that are available at supermarkets and drug stores.
Q: I buy lots of discs. Can you give me bulk discount/volume discount?
A: Sorry, we can't, but if you buy many discs (50 or more) we may be able to give you a different deal. Please contact us in that case.
Q: What should I do if I get wrong discs or defective discs?
A: Please let us know through our contact page. Also, please tell us your order number and the details of the problem with D-numbers (ex. D12345).
Q: What should I do if I want to cancel my order?
A: Please let us know immediately after you placed an order.