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Now In: Return Policy
Purchases from Javparadise.com are subject to the following terms and conditions:
Refund/Exchange
- All requests must be made within 14 days from the invoice date. No refunds or exchanges after 14 days.
- All claims for damage, missing items or shipment errors must be made within 3 days after receipt of shipment.
- No refund/exchange of any item unless it is defective or unable to repair.
- No refund/exchange of any item if such item cannot do other than what has been advertised.
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30% restocking fee may be charged on current market price for
merchandise in resellable condition returned within 14 days from the
invoice date.
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Please allow 8-10 business days to process your return/exchange(exclude
shipping period). Please note that shortage of inventory, overload or
other special circumstances might delay the process.
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Shipping and handling, insurance, and labor fee will not be refunded in
any case. Buyer is always responsible for return shipping costs and
insurance; Hence Javparadise.com will not reimburse any return
shipping cost.
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Under no condition, Javparadise.com will cross-ship any item. In
other words, we will not ship out any exchange item(s) until we
received the RMA return item(s).
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For replacements, Javparadise.com will ship back to the customer via
Ground Shipping in the continental US. Non-continental US customers pay
for round trip shipping.
Return Package
- Returned package MUST have a RMA (Return Merchandise Authorization) number provided by Javparadise.com RMA number
must be written on the outside box of the return package. Any
merchandise returned without a RMA number will be rejected from Javparadise.com
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One RMA number can be issued only for one item. If you plan to return
more than one item, then you will need to request a different RMA
number for each item.
- RMA return(s) must be received within 10 days from the RMA number issued date.
- Return(s) must have the original packaging , and a copy of the invoice included in returning package.
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Please pack the return package well. Javparadise.com will not be responsible for any shipping loss or
physical damages. We strongly recommend you to purchase shipping
insurance on the returned item(s).
Disclaimer
- Javparadise.com reserves the right to refuse any service to anyone who violates Javparadise.com company policy.
- Javparadise.com is not responsible for typographical errors on the web site or any of our advertisements.
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